We are available for on-site professional consultation services for new and existing ponds. 

$200.00 per hour (minimum 1 hour)- 15 minute increments thereafter.

House Call

Visits that last less than 30 minutes can incur a $75 house call charge.

First-Time Customers

To better serve all new customers, we will perform a complete drain, power spray, and cleaning of your pond. This will allow us to assess any potential leaks, health of fish, and the overall condition of your pond. Prices for this initial service can be found under “Opening Service” on our PRICING page.

Spring Opening

As the water temperature of your pond approaches 50 degrees it is time to start up your pond for the season. A majority of the time, it is recommended that your pond be completely drained and cleaned to ensure a fresh and healthy start to the new season. Prices of the opening services vary based on pond size (gallons). Please see the PRICING  or PLANS tab.

As part of our opening service, we will:

-Completely drain the pond, if necessary, and place any fish in external reservoir.

-Power wash the interior rocks and liner.

-Remove leaves and large debris.

-Vacuum out any remaining sludge, sand, and other organic matter.

***Excess amounts of gravel, rocks, or overgrown plants will incur additional charges.

-Begin to refill the pond with enough water to re-introduce the fish. 

*It is the pond owner’s responsibility to continue to fill the pond to the proper level.*

-Add necessary water conditioners.

-Install new and/or existing pond equipment.

-Check connections to ensure there are no leaks. 

*If the pump is located in the skimmer, we may be unable to stay and wait for the pond to fill to the proper level due to the additional time that it may take. Therefore, the pond owner will need to check for leaks after the water level is full and the system is running.

In-Season Maintenance

Please visit our PRICING tab for more information about this service.

Pond Closing (Winterizing)

When the water temperature of your pond reaches 50 degrees, it is time to close down the pond for the winter. Fish cannot digest food below 50 degree water temperature. Leaving your pond equipment (UV Sterilizer, Pump, Filter, Pond Lights) out in the cold weather can cause damage. It is important to “winterize” your pond to prevent any damage to your fish and/or equipment.

As part of our Winterizing Service, we will:

-Remove and rinse the pump, filter, and UV sterilizer.

-Complete a partial water change to remove potential debris and sediment that will decompose throughout the winter.

-Test the water chemistry and salinity level.

-Add  salt and adjust pH if needed.

-If provided, install pond netting. The netting will help keep out leaves from the pond and discourage predators from hunting the fish.

-Cut back the hearty plants and sink them to the bottom of the pond to prevent freezing.

-Remove and discard tropical plants (water hyacinths, tropical marginals, tropical lilies).

-Install aeration unit and/or heater if provided. 

-Add beneficial cold-water bacteria if provided.

***Prices of the winterizing services vary based on pond size (gallons). Please see the PRICING tab.